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How to read your inspection report and Property Health Score

Four documents, read in order, each referring to the one before it by finding reference.

Revive Integrated ServicesUpdated 2 min read


Key points

  • Read the findings first; the score summarises them and never appears without them.
  • A reference such as C-14 tells you the system and the finding number.
  • A system the property does not have is marked Not applicable and left out of the score.
  • The score is a condition summary, not a valuation or a compliance certificate.

The four documents

A Revive inspection produces, in this order: the findings register and condition report, the Property Health Score, the itemised quotation and, after any works, the close-out record. The quotation follows when works are requested. Each document refers to the one before it by finding reference, so any number on the quotation can be traced back to a photograph.

1. The findings register

Each finding is one defect, risk or observation. Its reference combines the system letter and a number: A-07 is the seventh electrical finding, H-02 the second landscaping finding. Every finding carries a photograph, a location, a priority from Immediate to Routine and a recommended action.

Read the Immediate and Urgent findings first. An Immediate finding is a safety risk; the report records the make-safe action taken on the day.

2. The Property Health Score

One figure from 0 to 100, with a rating for each applicable system, and a rating band for each system and for the whole: Excellent, Good, Attention required, Poor or Critical. The numeric thresholds for each band are set by the Revive scoring methodology.

  • A system the property does not have, such as Soft & Hard Landscaping at an apartment with no outdoor area, is marked Not applicable. The score is calculated over the applicable systems only, and the report says which systems counted.
  • The score is a snapshot. Re-inspection on the same checklist turns snapshots into a trend.

The score reflects assessed condition. It is not a property valuation or statutory certification.

3. The itemised quotation

Where you ask for works to be quoted: one priced line per finding, grouped by priority and trade. For each line you decide: proceed now, phase, or postpone. Capital replacements and specialist works are quoted and approved separately.

4. The close-out record

For every completed line: before-and-after photographs, test results and certificates where they apply. If the property later moves to a care programme, the record is already in the file, and re-scoring on the same checklist shows how its condition moves.

Questions worth asking

  • Which findings are Immediate or Urgent, and what was made safe on the day?
  • Which systems pull the score down, and why?
  • Which quotation lines can be grouped by trade or phased?
  • When should the property be re-inspected to see whether the score is moving?

Property inspection (ReviveCheck)

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